Privacy Policy
Effective September 2026
Thank you for using Timely. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. Timely is a reminders app designed to help you stay on top of the things that matter. We are committed to being transparent about our data practices and to collecting only what is necessary to provide you with a great experience.
1. Information We Collect
1.1 Reminder Data
The reminders you create—including titles, due dates, recurrence settings, and any associated details—are stored locally on your device using Apple’s SwiftData framework. If you have iCloud enabled, your reminder data may sync across your devices via Apple’s CloudKit service. This data is stored in your personal iCloud account and is not accessible to us.
1.2 Subscription Information
If you choose to subscribe to Timely’s premium features, your purchase is processed by Apple through the App Store. We use RevenueCat to manage subscription status and entitlements. RevenueCat receives an anonymous app user ID and purchase receipt data from Apple to verify your subscription. We do not collect or store your payment information, credit card details, or Apple Account.
1.3 Analytics Data
We use TelemetryDeck to collect anonymous, privacy-friendly usage analytics. TelemetryDeck is designed with privacy as a core principle and does not use cookies, does not track users across apps, and does not collect personally identifiable information. The analytics data we collect includes general usage patterns (such as which features are used and how often), app performance metrics and crash-related signals, device type and operating system version, and app version. This data is collected in aggregate and cannot be used to identify individual users. For place reminders, analytics record only anonymous facts, such as that a place reminder was set or went off and roughly how large the area was. They never include coordinates, place names, or addresses.
1.4 Location and Places
If you create a reminder that goes off when you arrive at or leave a place, Timely uses your device's location only to notice that arrival or departure. This is handled on your device by Apple's location services. Timely never records where you've been or keeps a location history.
The places you choose (a name, its coordinates and a size) are saved with your reminders on your device and, if iCloud is on, in your private iCloud account so your devices stay in sync. Your saved locations and recently used places sync the same way. We cannot access any of this.
When you search for a place, use your current location, or move the map, Timely uses Apple Maps to find places and addresses. Apple receives your search text or map location to answer that request, under Apple's Privacy Policy. None of it is sent to us.
Place reminders need Precise Location and "Always" location access on iPhone. You can turn either off at any time in Settings, and Timely will tell you when a place reminder can't work without them. The Mac app lets you choose places but never asks for your location.
1.5 Information We Do Not Collect
We do not collect your name, email address, phone number, or any other personal contact information. We never receive your location, your places, or your location history. We do not collect health, financial, or biometric data. We do not access your contacts, photos, or other apps on your device.
2. How We Use Information
We use the limited information described above for the following purposes: to provide and maintain the Timely app and its features; to sync your reminders across your devices via iCloud (when enabled by you); to manage your subscription status and ensure access to premium features; to understand general usage trends so we can improve the app experience; and to deliver reminders when you arrive at or leave a place you chose, on your device.
3. Data Storage & Security
Your reminder data is stored locally on your device and, if you use iCloud, in your personal iCloud account managed by Apple. We do not operate our own servers to store your personal data. Subscription management data is processed by RevenueCat in accordance with their privacy policy. Analytics data is processed by TelemetryDeck in accordance with their privacy policy.
We take reasonable measures to ensure the third-party services we use maintain appropriate security standards, but no method of electronic storage or transmission is 100% secure.
4. Third-Party Services
Timely integrates with the following third-party services, each with their own privacy policies:
Apple iCloud (CloudKit) — used to sync your reminder data across your devices. Governed by Apple's Privacy Policy.
Apple Maps (MapKit) — used to search for places and look up addresses when you set a place reminder. Governed by Apple's Privacy Policy.
RevenueCat — Used to manage in-app subscriptions. Governed by RevenueCat’s Privacy Policy.
TelemetryDeck — Used for anonymous, privacy-friendly analytics. Governed by TelemetryDeck’s Privacy Policy.
We encourage you to review the privacy policies of these services for more information about how they handle data.
5. Data Retention
Your reminder data remains on your device and in your iCloud account for as long as you choose to keep it. You can delete individual reminders at any time within the app, or delete all app data by uninstalling the app and removing it from your iCloud storage. Anonymized analytics data is retained by TelemetryDeck in accordance with their data retention policies.
6. Children’s Privacy
Timely does not knowingly collect personal information from children under the age of 13. Since we do not collect personal information from any users, the app is suitable for use by people of all ages. If you believe a child has somehow provided personal information through the app, please contact us so we can take appropriate action.
7. Your Rights & Choices
You have control over your data in the following ways:
Delete any reminder at any time
Disable iCloud syncing for Timely in your device’s iCloud settings
Uninstall the app to remove all locally stored data
Manage or cancel your subscription through your Apple Account settings
Turn off location access for Timely in Settings → Privacy & Security → Location Services
If you are located in the European Economic Area (EEA), United Kingdom, or California, you may have additional rights under applicable data protection laws, including the right to access, correct, or delete your data. Since we do not collect personal information that identifies you, these rights are generally already satisfied by the app’s design. If you have questions about exercising your rights, please contact us.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective Date” at the top of this policy and, where appropriate, through an in-app notification. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: timely@andyreed.design